First, the purpose of service
The main purpose of pre-sales service is to communicate with customers, so that customers fully understand our products, customer demand system analysis, to help customers do a good job to buy products, making our products to the maximum to meet user needs, but also to customers Of the investment to play the greatest comprehensive economic benefits.
Second, product advice
Fully understand the needs of customers and the use of the environment to help customers understand my company's products, including product categories, specifications models, product performance, the use of the environment, supporting products. Help customers choose a matching program, such as product type, performance, parameters and so on.
Third, technical advice
Provide technical support to customers, including technical parameters, product performance, service life, product compatibility.